Tell You the Truth About Where We Are
We will be clear about the services we currently provide, our registration status and what we can and cannot do.
Why Trust Haverton
Trust Is Earned Here.
Real experience. Clear standards. Genuine feedback.
Why trust Haverton Care
Confidence should come from how we work.
Choosing a care or recruitment provider is an important decision. At Haverton Care, we believe trust should be earned through how we communicate, how we work and how we respond when people place their confidence in us.
No invented reviews. No borrowed credibility. No promises we cannot evidence.
Experienced leadership
A New Company Built on Experienced Leadership
Haverton Care is a growing company. The professional experience behind it was built before Haverton Care Limited was established.
Suroj Aryal brings more than 15 years’ experience in adult social care, progressing from frontline care into senior leadership and registered management. His previous professional experience includes leading nursing and residential care services, safeguarding, quality assurance, care planning, medication governance, staff leadership, development and regulatory compliance.
The experience behind Haverton Care includes achieving a Good CQC rating while working as a Registered Manager. This was a previous professional achievement and is not a rating of Haverton Care Limited.
Experience alone does not give us the right to ask for your trust. It gives us a responsibility to earn it.
Professional Foundation
- Former CQC Registered Manager
- Level 7 Health and Social Care Management
- Level 7 Leadership and Strategic Management
- Level 5 safeguarding qualifications
- Level 3 Award in Education and Training
Our commitments
The Haverton Trust Promise
These are practical commitments that guide the way we communicate, make decisions and develop our services.
Never Manufacture Credibility
We will not invent testimonials, purchase reviews or present someone else’s experience as our own.
Publish Genuine Feedback Only
Testimonials will only come from people or organisations that have genuinely dealt with Haverton Care and are shared with appropriate permission.
Keep Feedback Transparent
Recruitment client feedback, candidate feedback and future home care feedback will be clearly distinguished.
Protect People’s Privacy
Confidential information will not be published simply for marketing purposes.
Be Honest About Fit
If Haverton cannot safely or appropriately meet someone’s needs, we will say so rather than make a promise we cannot keep.
Learn and Improve
Concerns, complaints and constructive feedback should lead to learning and improvement.
Evidence, when earned
Real experience deserves clear context.
When you see a testimonial on this website, we want you to know that there is a real experience behind it, and which Haverton service that experience relates to.
Our aim is to make feedback useful, respectful and transparent, rather than simply decorative.
Start with a conversation
So How Should You Judge Us Today?
Ask how we approach safeguarding, how workers are recruited and checked, how concerns and complaints are handled, how confidential information is protected, how quality is monitored, and what Haverton can and cannot provide.
You do not need to trust us because our website tells you to.
Speak with us, ask questions and decide for yourself whether the way we work gives you confidence.
Feedback framework
Genuine Feedback Will Live Here
We keep these categories separate so visitors can see exactly which Haverton service each experience relates to.
Recruitment Clients
Feedback from organisations that have genuinely used Haverton Care for recruitment support.
Feedback coming as we earn it.Candidates
Feedback from candidates who have genuinely experienced the Haverton recruitment process.
Feedback coming as we earn it.Home Care
When Haverton Home Care is appropriately registered and operational, feedback relating to that service can be displayed separately.
Feedback coming as we earn it.More Than Five Stars
Trust shows itself in everyday decisions.
A rating can be useful, but trust is built through more than a row of stars.
It is a phone call being returned, information being accurate, doing what was promised, taking a concern seriously, respecting confidentiality, being prepared to say when Haverton is not the right service, and learning from mistakes rather than making excuses.
Those are the standards by which we want Haverton Care to be judged.
What Matters in Practice
- Accurate information
- Respectful communication
- Clear accountability
- Privacy and dignity
- Safety before marketing
Our line in the sand
What We Will Never Do
- We will never invent testimonials.
- We will never imply CQC endorsement or accreditation.
- We will never knowingly promise a service we cannot safely provide.
- We will never hide a legitimate concern simply because it is uncomfortable.
- We will never put marketing ahead of someone’s safety, dignity or rights.
Talk to Haverton Care
Talk To Us
If you are an employer looking for recruitment support, a candidate considering your next role, or someone interested in the future Haverton Home Care service, we would be pleased to hear from you.
Haverton Care
Compassion. Integrity. Excellence. Accountability.
Trust is earned here.